Remote Admissions Account Manager

Prepory; United States; On-site; USD 53,000 - 65,000; Full time

Benefits offered by this job

Unlimited PTO

Holiday bonuses

Health insurance

Dental, vision, life insurance

Team retreats

Job summary

Prepory in the United States seeks a Former Admissions Officer (Account Manager) to own the family relationship from orientation to final admissions decisions. You will be the primary point of contact for parents and guardians, ensuring the experience matches what families signed up for.

This client-facing role requires mentoring admissions coaches, handling tough conversations, and growing enrollments through renewals and referrals.

Qualifications

• Experience in college admissions, admissions consulting, or related field.
• Strong client-facing and relationship-building skills.
• Proven ability to mentor coaches and navigate complex family dynamics.

Responsibilities

• Own the family relationship from orientation through final admissions decisions.
• Run orientation sessions and parent check-ins, translate progress for families.
• Escalate and resolve conflicts, maintain positive client experience.
• Mentor coaches on client communication and personalized student needs.
• Grow enrollments through renewals, add-ons, and referrals.

Skills

Admissions knowledge

Client engagement

Account management

Coaching

Communication

Education

Bachelor's degree

Job description

Prepory in the United States seeks a Former Admissions Officer (Account Manager) to own the family relationship from orientation to final admissions decisions. You will be the primary point of contact for parents and guardians, ensuring the experience matches what families signed up for.

This client-facing role requires mentoring admissions coaches, handling tough conversations, and growing enrollments through renewals and referrals.