Remote Client Implementation Manager

Communicorp Inc; Columbus (GA); Remote; USD 100,000 - 130,000; Full time

Benefits offered by this job

Medical, Dental, Vision insurance

401(k) plan

Annual bonuses

Employee stock purchase plan

Paid holidays

PTO and sick leave

Job summary

Aflac seeks an experienced client implementation professional to support onboarding and integration for diverse clients. This remote role is based in the United States and requires strong communication and project management skills.

Ideal candidates will have a Bachelor's degree and 4+ years in client implementation or related roles, with preference for those with group or disability insurance experience.

Qualifications

• Bachelor's Degree Business Administration, Management or a related field
• 4 or more years’ experience in client implementation, project management or a similar role
• Or an equivalent combination of education and experience

Responsibilities

• Acts as the primary point of contact for clients during the implementation process and provides timely progress updates
• Coordinate with data integration, claims management, sales, product development and IT to onboard and integrate clients
• Develop customized implementation plans tailored to each client’s requirements and objectives
• Manage project timelines, resources and deliverables for on-time, on-budget implementations
• Use project management tools and keep stakeholders informed of progress and status weekly
• Identify and resolve issues during the implementation process promptly
• Monitor client satisfaction and gather feedback to improve onboarding processes
• Stay updated on products/services and industry trends to act as a subject matter expert
• Perform other related duties as required

Skills

Client implementation

Project management

Communication

Negotiation

Problem-solving

Multitasking

Education

Bachelor's degree in Business Administration/Management

Job description

Aflac seeks an experienced client implementation professional to support onboarding and integration for diverse clients. This remote role is based in the United States and requires strong communication and project management skills.

Ideal candidates will have a Bachelor's degree and 4+ years in client implementation or related roles, with preference for those with group or disability insurance experience.