Remote Customer Implementation Lead

Inclusively; United States; On-site; USD 55,000 - 75,000; Full time

Job summary

A technology and insurance partner seeks a Customer Implementation Specialist to manage implementation projects and build strong client relationships. Ideal candidates will have over 3 years of relevant experience, especially in the insurance industry, and a Bachelor’s degree. The role focuses on delivering exceptional service through effective communication and technical support. This full-time position offers a salary range of $55,000 to $75,000 annually and is primarily remote.

Qualifications

• 3+ years of project management or software implementation experience, preferably in the insurance industry.
• Proven ability to manage complex projects involving data migration and system integrations.

Responsibilities

• Manage complex solution implementation projects from planning through execution.
• Build strong relationships with clients and set clear expectations.
• Assist clients with product-related configuration decisions and troubleshoot issues.
• Support data migrations ensuring accuracy and seamless integration.
• Collaborate with internal teams to optimize workflows.

Skills

Project management

Software implementation

Communication skills

Analytical problem-solving

Education

Bachelor’s degree or equivalent work experience

Tools

MS Office

Job description

A technology and insurance partner seeks a Customer Implementation Specialist to manage implementation projects and build strong client relationships. Ideal candidates will have over 3 years of relevant experience, especially in the insurance industry, and a Bachelor’s degree. The role focuses on delivering exceptional service through effective communication and technical support. This full-time position offers a salary range of $55,000 to $75,000 annually and is primarily remote.