Remote Client Implementation Lead

KinderCare; Beaverton (OR); Remote; USD 90,000 - 120,000; Full time

Benefits offered by this job

Discounted child care

Medical, dental, vision

Employee assistance programs

Health and wellness programs

Paid time off and perks

Job summary

KinderCare Learning Companies is seeking a Client Implementation Manager to guide new site launches from kickoff through post-opening support. You will align client needs with internal teams to deliver impactful onboarding and ongoing partnership growth.

The role emphasizes strong relationship-building, proactive strategic guidance, and cross-functional collaboration to ensure client satisfaction and program success across multiple sites.

Qualifications

• Bachelor’s degree required or equivalent professional experience.
• Experience managing B2B client relationships; childcare industry a plus.
• Strong communication and interpersonal skills, with client-facing experience.
• Ability to adapt to changing priorities and balance multiple projects.
• Excellent organizational and time-management skills.

Responsibilities

• Lead seamless onboarding and implementation for new sites and programs.
• Build strategic client partnerships to drive retention and growth.
• Manage contracts for new sites, renewals, expansions, and funding programs.
• Coordinate with Sales, Legal, Finance, and Operations to support opportunities.
• Act as the main liaison between clients and internal teams to ensure successful execution.

Skills

Client relationships

Project management

Communication

Adaptability

Time management

Education

Bachelor’s degree in business/marketing/communications/education or related field

Tools

MS Word

Excel

PowerPoint

Job description

KinderCare Learning Companies is seeking a Client Implementation Manager to guide new site launches from kickoff through post-opening support. You will align client needs with internal teams to deliver impactful onboarding and ongoing partnership growth.

The role emphasizes strong relationship-building, proactive strategic guidance, and cross-functional collaboration to ensure client satisfaction and program success across multiple sites.