Remote Client Growth & Success Manager

EverService Holdings, LLC; Oregon; Hybrid; USD 65,000 - 80,000; Full time

Benefits offered by this job

Remote-first culture

Bonus program

Medical insurance

401(k) matching

Paid parental leave

Tuition reimbursement

Wellness stipend

Data stipend

Vacation & holidays

Community involvement days

Birthday holiday

Employee Assistance Program

Leadership opportunities

Anniversary rewards

IDEA committee

Team merch

Job summary

RYNO Strategic Solutions is seeking a Client Success Manager to be the primary liaison for our home services clients, building strong relationships and driving retention. You will develop and execute strategic marketing plans with internal experts to help clients generate leads, optimize costs, and differentiate brands, guiding the strategic direction for accounts and expanding service offerings.

Collaborate cross-functionally with analysts and strategists, mentor junior teammates, and ensure

Qualifications

• 3+ years of account management in a fast-growing digital marketing agency.
• Proven revenue growth via new client business and upselling.
• Excellent communication, presentation, and interpersonal skills.
• Hands-on experience with Paid Media and SEO platforms (MS Ads, Google Ads, GA4).
• Proficient in Microsoft Office suite (Word, PowerPoint, Excel, Outlook, Teams).
• Agency experience managing multiple client accounts in a fast-paced environment.

Responsibilities

• Develop and oversee the execution of sophisticated, customized marketing strategies that align with and exceed client goals.
• Define and drive the marketing strategy for each client.
• Communicate effectively with clients via phone/email/Zoom on a weekly basis and manage projects through the internal system.
• Analyze data from Microsoft Ads, Google Ads, GA4, and create actionable insights and reports.
• Foster relationships with strategic partners to ensure client satisfaction and retention.
• Expand client relationships by growing services and revenues within accounts.
• Generate client referrals that bring in new clients.
• Collaborate cross-functionally with analysts/strategists and team members to align with goals.
• Stay updated on industry trends and integrate cutting-edge marketing tactics.

Skills

Account management

Revenue growth

Client communication

Paid media

SEO

Analytics

Tools

Microsoft Ads

Google Ads

Google Local Service Ads

GA4

Google Analytics

Job description

RYNO Strategic Solutions is seeking a Client Success Manager to be the primary liaison for our home services clients, building strong relationships and driving retention. You will develop and execute strategic marketing plans with internal experts to help clients generate leads, optimize costs, and differentiate brands, guiding the strategic direction for accounts and expanding service offerings.

Collaborate cross-functionally with analysts and strategists, mentor junior teammates, and ensure