Remote Client Experience Specialist (Travel Planning)

Effortless travel solutions ETS; Norwalk (CT); Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Travel-related perks and benefits

Access to training and industry tools

Opportunities for professional development

Job summary

Effortless travel solutions ETS is seeking a Client Experience Coordinator to serve as the primary point of contact for clients in a fully remote role. You will provide consistent and professional support throughout the travel planning and coordination process.

The ideal candidate will possess excellent communication skills and previous experience in customer service. The company offers training, professional development opportunities, and a collaborative team culture.

Qualifications

• Previous experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Comfortable using technology, online systems, and booking tools.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance and address client concerns.
• Maintain regular follow-up with clients to ensure satisfaction.

Skills

Excellent communication and interpersonal skills

Customer service experience

Attention to detail

Organizational skills

Job description

Effortless travel solutions ETS is seeking a Client Experience Coordinator to serve as the primary point of contact for clients in a fully remote role. You will provide consistent and professional support throughout the travel planning and coordination process.

The ideal candidate will possess excellent communication skills and previous experience in customer service. The company offers training, professional development opportunities, and a collaborative team culture.