Remote Client Experience Specialist

Effortless travel solutions ETS; Idaho; Remote; USD 40,000 - 60,000; Full time

Benefits offered by this job

Access to training and industry tools

Opportunities for professional development

Travel-related perks and benefits

Job summary

Effortless travel solutions ETS is seeking a Client Experience Coordinator for a fully remote position. This role involves serving as the primary point of contact for clients, ensuring effective communication and organization throughout the travel planning process.

The ideal candidate should possess excellent communication skills, attention to detail, and the capability to work independently. Training is provided, and travel-related perks will be discussed during onboarding.

Qualifications

• Excellent communication and interpersonal skills.
• Previous experience in customer service or client support roles.
• Hospitality or travel-related experience preferred.
• Strong attention to detail and organizational skills.
• Reliable internet connection.

Responsibilities

• Respond to client inquiries promptly and professionally.
• Provide personalized assistance during the planning and travel process.
• Maintain regular follow-up with clients to ensure satisfaction.
• Identify and resolve client issues efficiently.

Skills

Excellent communication and interpersonal skills

Previous experience in customer service or client support roles

Strong attention to detail and organizational skills

Comfortable using technology, online systems, and booking tools

Job description

Effortless travel solutions ETS is seeking a Client Experience Coordinator for a fully remote position. This role involves serving as the primary point of contact for clients, ensuring effective communication and organization throughout the travel planning process.

The ideal candidate should possess excellent communication skills, attention to detail, and the capability to work independently. Training is provided, and travel-related perks will be discussed during onboarding.