Remote Client Experience Coordinator

PedrosVacations; Chattanooga (TN); Remote; USD 32,000 - 52,000; Full time

Benefits offered by this job

Fully remote environment

Flexible scheduling

Structured training

Job summary

PedrosVacations is seeking a Client Itinerary Advisor to help support the client journey by keeping information organized, coordinating schedules, and following up on requests in a fully remote environment.

The role emphasizes clear communication, professional handling of details, and proactive follow-through. Training and ongoing support are provided to help you excel in scheduling, record keeping, and delivering a positive client experience.

Qualifications

• Experience in customer-facing roles can be helpful but is not required.
• Ability to manage multiple tasks and deadlines.

Responsibilities

• Communicating with clients regarding preferences, requests, and next steps.
• Coordinating schedules, confirmations, appointments, and service details.
• Keeping client records accurate and up to date.
• Tracking pending items, deadlines, and follow-up needs.
• Providing timely updates throughout the client process.
• Assisting with changes, adjustments, or special requests.
• Researching information when additional options are needed.
• Helping resolve routine client concerns.
• Supporting the overall organization of each client account.
• Ensuring communication remains clear, professional, and consistent.

Skills

Organized

Attention to detail

Client communication

Remote work

Independent work

Job description

PedrosVacations is seeking a Client Itinerary Advisor to help support the client journey by keeping information organized, coordinating schedules, and following up on requests in a fully remote environment.

The role emphasizes clear communication, professional handling of details, and proactive follow-through. Training and ongoing support are provided to help you excel in scheduling, record keeping, and delivering a positive client experience.