Remote Client Experience Coordinator

PedrosVacations; Nashville (TN); Remote; USD 35,000 - 55,000; Full time

Job summary

PedrosVacations is seeking an organized Client Itinerary Advisor to support the client journey by coordinating schedules, handling requests, and maintaining detailed records. This fully remote role emphasizes clear communication and professional service across multiple client accounts.

No prior experience is required; training and ongoing support are provided to help you deliver a strong client experience from anywhere.

Qualifications

• Highly organized and attentive to detail.
• Comfortable communicating with clients.
• Professional written and verbal communication.
• Dependable with follow-up.
• Able to manage multiple responsibilities remotely.
• Familiar with email and online tools.
• Proactive and takes initiative.

Responsibilities

• Communicate with clients regarding preferences, requests, and next steps.
• Coordinate schedules, confirmations, appointments, and service details.
• Keep client records accurate and up to date.
• Track pending items, deadlines, and follow-up needs.
• Provide timely updates throughout the client process and assist with changes or special requests.
• Research information when additional options are needed.
• Help resolve routine client concerns.
• Support the organization of each client account.
• Ensure communication remains clear, professional, and consistent.

Skills

Organizational skills

Client communication

Detail oriented

Independent remote work

Proactive communication

Job description

PedrosVacations is seeking an organized Client Itinerary Advisor to support the client journey by coordinating schedules, handling requests, and maintaining detailed records. This fully remote role emphasizes clear communication and professional service across multiple client accounts.

No prior experience is required; training and ongoing support are provided to help you deliver a strong client experience from anywhere.