Remote Client Experience & Booking Specialist

Premier Destination Group; Baltimore (MD); Remote; USD 25,000 - 39,000; Full time

Benefits offered by this job

Remote work flexibility

Training provided

Job summary

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, documentation, and general service coordination. The role emphasizes communication, organization, and follow-through in a remote, structured environment.

Ideal candidates are detail-oriented, customer-focused, and comfortable working independently in a fully remote setting. Training and ongoing support are provided to ensure consistent service delivery and client satisfaction.

Qualifications

• Strong communication and customer service skills.
• Highly organized with attention to detail.
• Comfortable working independently in a remote environment.
• Basic computer proficiency and ability to learn new systems.
• Ability to manage multiple tasks while meeting deadlines.
• Professional demeanor and reliability.

Responsibilities

• Assist clients with booking requests, scheduling, and reservation coordination.
• Communicate with clients via email, phone, and messaging platforms to provide updates and support.
• Accurately enter, update, and maintain client information and booking details.
• Coordinate timelines, confirmations, and service documentation.
• Provide general client support and respond to inquiries in a timely, professional manner.
• Follow established processes and internal guidelines to ensure accuracy and consistency.
• Collaborate with internal teams to support client needs and workflow efficiency.

Skills

Communication skills

Organization

Remote work

Computer literacy

Multitasking

Professionalism

Job description

Destination Knot is seeking a Remote Client & Booking Coordinator to support clients with scheduling, reservations, documentation, and general service coordination. The role emphasizes communication, organization, and follow-through in a remote, structured environment.

Ideal candidates are detail-oriented, customer-focused, and comfortable working independently in a fully remote setting. Training and ongoing support are provided to ensure consistent service delivery and client satisfaction.