Remote Client Delivery Analyst I, Digital Platform Implementations

Velera Solutions, LLC; United States; À distance; USD 54 000 - 84 000; Plein temps

Avantages offerts par ce poste

Competitive wages

Medical with telemedicine

Dental and Vision

401k with employer match

HSA with company contributions

FSA

Maternity, Parental, Family Care

Paid Holidays

Wellness program

Résumé du poste

Velera Solutions, LLC is seeking a Client Delivery Analyst I to support the successful implementation of complex debit and credit projects for financial institutions. You will consult with clients on business and technical requirements and assume a technical leadership role across project phases.

You will meet with clients, map requirements, and coordinate with vendors to ensure on-time delivery. This role requires effective communication, analytical skills, and willingness to provide

Qualifications

• Associates degree in related field and/or equivalent combination of experience and education is required.
• One year of related experience in the payment processing industry is required.
• Thorough understanding of payment card products, support services and processes is required.
• Strong facilitation, organizational, prioritization, decision-making and conflict resolution skills are required.

Responsabilités

• Meet with client to discuss specifications and determine project options with client and vendors.
• Lead assigned implementations and coordinate all phases of the project plan.
• Validate system parameters and conduct testing, modifying parameters as needed.
• Provide after-hours on-call support and on-site support as needed.
• Develop relationships with clients and internal teams to deliver complex project implementations.

Connaissances

Communication

Analytical thinking

Organizational skills

Prioritization

Problem solving

Team collaboration

Formation

Associate degree or equivalent

Bachelor’s degree preferred

Outils

Microsoft Word

Microsoft Excel

Microsoft Teams

Description du poste

Velera Solutions, LLC is seeking a Client Delivery Analyst I to support the successful implementation of complex debit and credit projects for financial institutions. You will consult with clients on business and technical requirements and assume a technical leadership role across project phases.

You will meet with clients, map requirements, and coordinate with vendors to ensure on-time delivery. This role requires effective communication, analytical skills, and willingness to provide