Remote Client Concierge – Reservations & Services

Visa Hunt; United States; Remote; USD 38,000 - 60,000; Full time

Benefits offered by this job

Fully remote setting

Flexible schedule

Ongoing training and development

Supportive team

Job summary

Visa Hunt is seeking a detail-oriented Customer Service Coordinator to support clients in coordinating reservations and related services in a fully remote capacity.

You will communicate clearly by email and phone, verify details, and handle updates or inquiries while collaborating with a distributed team. A strong customer service background and solid English communication are essential for success in this role.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Strong written and verbal English communication skills.
• Reliable internet connection and smartphone; computer recommended.
• Strong customer service experience is preferred.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.

Skills

Customer service

English communication

Work authorization

Remote work setup

Job description

Visa Hunt is seeking a detail-oriented Customer Service Coordinator to support clients in coordinating reservations and related services in a fully remote capacity.

You will communicate clearly by email and phone, verify details, and handle updates or inquiries while collaborating with a distributed team. A strong customer service background and solid English communication are essential for success in this role.