Remote Reservations & Concierge Coordinator

Triptasticadventures; Milwaukee (WI); Remote; USD 2,066,000 - 3,031,000; Full time

Benefits offered by this job

Fully remote role

Flexible schedule

Ongoing training and professional development

Supportive team environment

Job summary

A remote service company seeks organized individuals for a role managing multiple client responsibilities. You will assist clients with coordinating reservations and related services, ensuring accuracy and providing professional communication. Candidates should have strong English skills and customer service experience. This flexible role allows for independent work while supporting a distributed team and requires authorization to work in specific countries.

Qualifications

• Authorized to work in the US, UK, Mexico, Australia, or Spain.
• Must be at least 18 years old.
• Reliable internet connection and smartphone required.

Responsibilities

• Assist clients with coordinating personalized service arrangements.
• Research and compare available options to meet client preferences.
• Confirm reservations and ensure accuracy of details.
• Provide clear, professional communication via email and phone.
• Support updates, modifications, and service-related inquiries.
• Maintain accurate records and documentation.
• Complete required training.

Skills

Strong written and verbal English communication

Customer service experience

Job description

A remote service company seeks organized individuals for a role managing multiple client responsibilities. You will assist clients with coordinating reservations and related services, ensuring accuracy and providing professional communication. Candidates should have strong English skills and customer service experience. This flexible role allows for independent work while supporting a distributed team and requires authorization to work in specific countries.