Remote Client Concierge and Reservations Coordinator

Triptasticadventures; Cleveland (OH); Remote; USD 35,000 - 50,000; Full time

Benefits offered by this job

Fully remote

Flexible scheduling

Ongoing training

Access to incentive programs and special perks

Supportive and collaborative team culture

Job summary

A travel support company is seeking individuals to join its remote support team. In this role, you will assist clients in coordinating reservations and related services. Ideal candidates are customer-centered, have strong English communication skills, and can manage multiple tasks effectively while working independently. The position offers flexible scheduling and ongoing training, fostering a supportive team culture.

Qualifications

• Legal eligibility to work (US, UK, Mexico, Australia, or Spain).
• Reliable internet access and smartphone (computer recommended).
• Exceptional customer-centric approach.

Responsibilities

• Assist clients with organizing and coordinating personalized plans.
• Research, compare, and confirm reservation options.
• Provide accurate information and thoughtful recommendations.
• Communicate professionally via email, phone, and messaging platforms.
• Manage updates and service-related concerns.
• Maintain accurate client records and documentation.
• Participate in training and team meetings.

Skills

Customer service skills

Strong English communication

Ability to manage multiple tasks

Job description

A travel support company is seeking individuals to join its remote support team. In this role, you will assist clients in coordinating reservations and related services. Ideal candidates are customer-centered, have strong English communication skills, and can manage multiple tasks effectively while working independently. The position offers flexible scheduling and ongoing training, fostering a supportive team culture.