Remote Client Care Specialist | Training & Growth

Globe Life AIL - Lisa Russel; Charlotte (NC); Remote; USD 30,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Performance bonuses

Training provided

Remote work

Union support

Life insurance

Job summary

AO (American Income Division) offers a 100% remote client care representative role with comprehensive training and ongoing development. You will manage client communications via phone and Zoom, educate on benefits, and assist with enrollment and onboarding, while thriving in a performance-based, remote environment.

The role emphasizes teamwork, mentorship, and advancement, with weekly pay, bonuses, and union-backed support, designed for self-motivated individuals seeking stability and growth in

Qualifications

• Excellent communication with clients via phone and Zoom.
• Ability to build strong client relationships and educate on benefits.

Responsibilities

• Communicate with clients through phone and Zoom appointments
• Build strong client relationships through exceptional customer service
• Educate clients on available benefits and coverage options
• Assist with enrollment and onboarding processes
• Participate in ongoing training and leadership development opportunities
• Contribute to a positive, growth-oriented remote team culture

Skills

Communication skills

Interpersonal skills

Coachable

Self-motivated

Customer service experience

Job description

AO (American Income Division) offers a 100% remote client care representative role with comprehensive training and ongoing development. You will manage client communications via phone and Zoom, educate on benefits, and assist with enrollment and onboarding, while thriving in a performance-based, remote environment.

The role emphasizes teamwork, mentorship, and advancement, with weekly pay, bonuses, and union-backed support, designed for self-motivated individuals seeking stability and growth in