Remote Client Services Advocate – Benefits & Growth

American Income Life: AO; Tucson (AZ); Remote; USD 30,000 - 50,000; Full time

Benefits offered by this job

Comprehensive Benefits – dental, prescription coverage, travel insurance

Flexibility & Freedom – fully remote with a fitting schedule

Career Growth – structured training and performance-based advancement

Rewards & Recognition – incentive trips and performance bonuses

Positive Culture – inclusive, supportive environment

Job summary

American Income Life: AO is seeking a Client Service Representative for a fully remote position. The role involves guiding families through their permanent benefits program with care, ensuring proper documentation, and maintaining long-term client relationships.

The ideal candidate should possess strong communication skills, organizational abilities, and at least one year of experience in customer support. Enjoy comprehensive benefits, career growth opportunities, and a flexible work schedule.

Qualifications

• 1+ year of experience in customer support, administration, or client-facing roles preferred.
• Must be legally authorized to work in Canada.

Responsibilities

• Explaining benefit options clearly and effectively over Zoom.
• Ensuring accurate and compliant documentation.
• Maintaining long-term client relationships through consistent follow-up.
• Working collaboratively with team members to improve efficiency and service delivery.

Skills

Strong verbal and written communication skills

Excellent organizational and documentation abilities

Adaptability in a fast-paced environment

Problem-solving mindset with attention to detail

Collaborative and team-oriented attitude

Education

High school diploma or equivalent

Post-secondary education (asset)

Job description

American Income Life: AO is seeking a Client Service Representative for a fully remote position. The role involves guiding families through their permanent benefits program with care, ensuring proper documentation, and maintaining long-term client relationships.

The ideal candidate should possess strong communication skills, organizational abilities, and at least one year of experience in customer support. Enjoy comprehensive benefits, career growth opportunities, and a flexible work schedule.