Remote Client Advocate — Flexible Schedule & Training

Socket.dev; Winston-Salem (NC); Remote; USD 20,000 - 60,000; Full time

Benefits offered by this job

Weekly pay

Performance incentives

Career advancement

Remote work

Training provided

Mentorship

Job summary

AO (American Income Division) is seeking Remote Client Service Representatives to assist families with benefits and coverage from a home-based setting. You will respond to inquiries, guide clients through applications, and maintain records, delivering strong service while working remotely. The role includes comprehensive onboarding and mentorship. This 100% remote opportunity offers flexible scheduling after training and growth potential.

Qualifications

• Must be at least 18 years old.
• Must be legally authorized to work in the United States.
• Excellent communication and active listening skills.
• Ability to work independently while collaborating remotely.
• No prior insurance experience required.

Responsibilities

• Meet with clients virtually through Zoom and phone appointments.
• Explain benefits and coverage options clearly and professionally.
• Assist clients with applications, enrollment, and updates.
• Maintain accurate client records and documentation.
• Provide ongoing customer service and follow-up communications.
• Build long-term client relationships.

Skills

Excellent communication

Active listening

Problem solving

Remote collaboration

Self-motivation

Tools

Zoom

Job description

AO (American Income Division) is seeking Remote Client Service Representatives to assist families with benefits and coverage from a home-based setting. You will respond to inquiries, guide clients through applications, and maintain records, delivering strong service while working remotely. The role includes comprehensive onboarding and mentorship. This 100% remote opportunity offers flexible scheduling after training and growth potential.