Remote Client Care & Experience Coordinator

Aisles & Abroad; Georgia (VT); Remote; USD 40,000 - 70,000; Full time

Benefits offered by this job

Flexible remote work

Structured onboarding

Growth opportunities

Collaborative team

Job summary

Aisles & Abroad is seeking a reliable Customer Care Coordinator to support client communications and coordination tasks in a fully remote role. You will help manage inquiries, ensure timely responses, and maintain positive client experiences throughout their journey.

The position emphasizes responsiveness, organization, and independent work in a remote setting, with a supportive team and opportunities for growth.

Qualifications

• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to work independently in a remote setting.
• Detail-oriented with the ability to manage multiple tasks.
• Comfortable using email, messaging platforms, and online systems.

Responsibilities

• Serve as a point of contact for client inquiries and support requests.
• Assist with coordinating services, scheduling, and follow-ups.
• Provide clear and professional communication regarding updates and next steps.
• Maintain accurate records of client interactions and requests.
• Monitor tasks and ensure timely responses and resolutions.
• Support a positive and consistent client experience.

Skills

Strong communication

Interpersonal skills

Organizational skills

Time management

Independent remote work

Detail-oriented

Email & messaging tools

Job description

Aisles & Abroad is seeking a reliable Customer Care Coordinator to support client communications and coordination tasks in a fully remote role. You will help manage inquiries, ensure timely responses, and maintain positive client experiences throughout their journey.

The position emphasizes responsiveness, organization, and independent work in a remote setting, with a supportive team and opportunities for growth.