Remote Customer Support & Scheduling Coordinator

Aisles & Abroad; Illinois; Remote; USD 45,000 - 75,000; Full time

Benefits offered by this job

Flexible remote work environment

Onboarding and ongoing support

Growth opportunities

Job summary

Aisles & Abroad is seeking a dependable Customer Support Coordinator for a remote role. You will handle client inquiries, coordinate scheduling, and maintain accurate records to ensure a positive client experience.

The position emphasizes communication, organization, and independent work, with a remote setup and a focus on reliability and service quality. Growth opportunities and onboarding support are offered.

Qualifications

• Strong written and verbal communication skills.
• Excellent organizational skills and attention to detail.
• Comfortable using online systems and customer support tools.
• Ability to manage multiple tasks in a remote environment.
• Customer service or administrative experience preferred.
• Reliable internet access and ability to work remotely.

Responsibilities

• Respond to client inquiries and provide timely, professional support
• Assist with coordinating scheduling, reservations, and service requests
• Maintain accurate client records and support documentation in internal systems
• Communicate with clients via email, phone, and online platforms
• Track and follow up on open requests to ensure resolution
• Review service details and confirmations for accuracy
• Provide general administrative and customer support
• Collaborate with internal teams to ensure a smooth client experience

Skills

Strong communication

Organizational skills

Remote tools proficiency

Multi-tasking in remote setting

Customer service experience

Reliable internet access

Job description

Aisles & Abroad is seeking a dependable Customer Support Coordinator for a remote role. You will handle client inquiries, coordinate scheduling, and maintain accurate records to ensure a positive client experience.

The position emphasizes communication, organization, and independent work, with a remote setup and a focus on reliability and service quality. Growth opportunities and onboarding support are offered.