Remote Client Support & Scheduling Coordinator

Aisles & Abroad

Missouri

Remote

USD 45,000 - 75,000

Full time

2 days ago
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Job summary

Aisles & Abroad is seeking a Remote Customer Support Coordinator to assist clients, manage support requests, and coordinate scheduling in a remote environment. This role emphasizes clear communication, strong organization, and delivering a positive client experience.

This position is ideal for detail-oriented candidates who thrive working independently using digital tools and delivering reliable customer service. Flexible remote work, onboarding support, and growth opportunities are offered.

Qualifications

  • Strong written and verbal communication skills.
  • Excellent organizational skills and attention to detail.
  • Comfortable using online systems and customer support tools.
  • Ability to manage multiple tasks in a remote environment.
  • Customer service or administrative experience preferred.

Responsibilities

  • Respond to client inquiries and provide timely, professional support.
  • Assist with coordinating scheduling, reservations, and service requests.
  • Maintain accurate client records and support documentation in internal systems.
  • Communicate with clients via email, phone, and online platforms.
  • Track and follow up on open requests to ensure resolution.
  • Review service details and confirmations for accuracy.
  • Provide general administrative and customer support.
  • Collaborate with internal teams to ensure a smooth client experience.

Skills

Communication skills
Organizational skills
Remote work tools
Multi-tasking
Customer service experience

Tools

CRM systems

Job description

Aisles & Abroad is seeking a Remote Customer Support Coordinator to assist clients, manage support requests, and coordinate scheduling in a remote environment. This role emphasizes clear communication, strong organization, and delivering a positive client experience.

This position is ideal for detail-oriented candidates who thrive working independently using digital tools and delivering reliable customer service. Flexible remote work, onboarding support, and growth opportunities are offered.

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