Remote Client Care and Coordination Specialist

Aisles & Abroad; Philadelphia (Philadelphia County); A distancia; USD 40.000 - 70.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Flexible remote work environment

Structured onboarding and ongoing supp

Opportunities for growth and advanced

Supportive and collaborative team

Descripción de la vacante

Aisles & Abroad is seeking a reliable and service-focused Customer Care Coordinator to support client communications and assist with coordination tasks in a fully remote role. This position emphasizes timely support, handling inquiries, and ensuring a smooth, positive client experience throughout the process.

You will manage inquiries, coordinate services, schedule follow-ups, and maintain accurate records while providing clear updates.

Formación

• Strong communication and interpersonal skills.
• Excellent organizational and time management abilities.
• Ability to work independently in a remote setting.
• Detail-oriented with the ability to manage multiple tasks.
• Comfortable using email, messaging platforms, and online systems.

Responsabilidades

• Serve as a point of contact for client inquiries and support requests
• Assist with coordinating services, scheduling, and follow-ups
• Provide clear and professional communication regarding updates and next steps
• Maintain accurate records of client interactions and requests
• Monitor tasks and ensure timely responses and resolutions
• Support a positive and consistent client experience

Conocimientos

Strong communication

Organizational skills

Remote work

Multitasking

Email/messaging platforms

Descripción del empleo

Aisles & Abroad is seeking a reliable and service-focused Customer Care Coordinator to support client communications and assist with coordination tasks in a fully remote role. This position emphasizes timely support, handling inquiries, and ensuring a smooth, positive client experience throughout the process.

You will manage inquiries, coordinate services, schedule follow-ups, and maintain accurate records while providing clear updates.