Remote Client Benefits Agent | Training & Mentorship

Globe Life AIL - Lisa Russel; United States; Remote; USD 38,000 - 70,000; Full time

Benefits offered by this job

100% Work From Home

Flexible Scheduling

Qualified Client Opportunities

No Lead Purchasing Required

No Traditional Cold Calling

Weekly Commission-Based Pay

Performance Bonuses + Renewals

Comprehensive Training & Mentorship

Leadership & Management Development

Job summary

AO – American Income Division of Globe Life is hiring a Remote Client Benefits Agent. This entry-level role offers extensive training, mentorship, and rapid leadership development in a 100% remote setting for U.S. residents.

You will conduct virtual consultations, educate families on coverage options, and guide enrollments while building lasting client relationships. Compensation is commission-based with weekly pay, performance incentives, and renewal opportunities.

Qualifications

• Be legally authorized to work in the United States
• Have access to reliable computer or laptop with high-speed internet
• Willingness to complete required training and professional development
• Willingness to obtain the appropriate state Life & Health Insurance License

Responsibilities

• Conduct virtual benefit consultations with clients and families
• Explain available life, accident, and supplemental health insurance options
• Build relationships and provide ongoing client support and follow-up
• Assist clients with applications and enrollment and maintain accurate digital records
• Develop leadership skills through mentorship, coaching, and team development

Job description

Remote Client Benefits Agent | Training & Mentorship

Company: AO – American Income Division of Globe Life
Work Arrangement: 100% Remote | U.S. Residents Only
Schedule: Flexible | Full-Time Opportunity
Career Track: Client Services | Insurance | Leadership & Management Development
Experience: Entry Level Welcome | Training & Mentorship Provided
Compensation: Commission-Based | Weekly Pay | Performance & Leadership Incentives

Build Your Career. Develop as a Leader. Work From Home.

Are you looking for more than your next job?

If you’re motivated by professional growth, leadership development, flexibility, and the opportunity to build a career based on your performance , AO may be the right place to start your next chapter.

We’re seeking ambitious, people-focused professionals to join our growing virtual team as Remote Leadership Development Associates.

You’ll begin by learning the foundation of our business— serving clients, conducting virtual benefit consultations, building relationships, and helping families understand their coverage options. As you gain experience and demonstrate consistent results, you’ll have opportunities to develop skills in mentorship, coaching, team development, and leadership.

No previous insurance or management experience is required.

We provide the training, mentorship, licensing guidance, technology, and professional development—you bring the work ethic, coachability, and desire to grow.

100% Work From Home
Flexible Scheduling
Qualified Client Opportunities Provided
No Lead Purchasing Required
No Traditional Cold Calling
Weekly Commission-Based Pay
Performance Bonuses + Renewals
Comprehensive Training & Mentorship
Leadership & Management Development Track

About AO

AO operates within the American Income Division of Globe Life , serving working families and members of various organizations through supplemental life, accident, and health insurance benefits.

Our organization has built its culture around:

• Exceptional client service
• Integrity and professionalism
• Personal accountability
• Continuous learning
• Mentorship and coaching
• Leadership development
• Performance-based advancement
• Long-term professional growth

Our virtual business model allows representatives to serve clients and develop professionally from home while remaining connected through online training, coaching, team meetings, mentorship, and modern technology.

What You’ll Do

Your development begins with learning how to create an exceptional client experience.

Client Service & Relationship Building

You’ll work directly with individuals and families through scheduled virtual appointments.

Responsibilities may include:

• Conduct Zoom and phone consultations
• Connect with clients who have requested information about available benefits
• Ask questions to understand individual and family needs
• Explain available life, accident, and supplemental health insurance options
• Answer questions clearly and professionally
• Help clients evaluate available coverage
• Guide clients through applications and enrollment
• Provide ongoing client support and follow-up
• Assist with applicable policy reviews and service needs
• Maintain accurate digital records and documentationBuild long-term relationships through trust, professionalism, and exceptional service

Develop Into Leadership

Learn the Business First. Then Learn to Lead It.

We believe effective leaders should understand the client experience before developing others.

As you demonstrate proficiency, consistency, and strong performance, you’ll have opportunities to develop additional leadership skills.

Development may include:

• One-on-one mentorship from experienced leaders
• Weekly leadership coaching
• Communication and presentation development
• Goal setting and performance accountability
• Coaching and feedback techniques
• Team-building strategiesProblem-solving and decision-making
• New representative mentorship
• Training and professional development
• Business and organizational skills
• Leadership communication
• Performance management fundamentals

A Performance-Based Management Track

Your career growth isn’t determined simply by how long you’ve been here.

Advancement is based on factors such as:

• Individual performance
• Consistency
• Professional development
• Personal accountability
• Initiative
• Coachability
• Leadership ability
• Ability to support and develop others
• Team contribution

Potential career progression may include:

Leadership Development Associate → Mentor/Trainer → Team Leader → Management → Advanced Leadership

Leadership opportunities are earned through performance and development and are not guaranteed.

100% Remote Career

Build your career from home while remaining connected to clients, teammates, mentors, and leadership.

You’ll have access to:

• Virtual client appointments
• Remote coaching
• Online training
• Virtual team meetings
• Digital business systems
• Leadership development
• Nationwide professional collaboration

No daily commute means you can focus more of your time on clients, development, performance, and building your future.

Qualified Client Opportunities – No Lead Purchasing

Representatives work with qualified client opportunities, including individuals who have requested information regarding available benefits.

Rather than relying on traditional prospecting, you’ll focus on:

• Scheduled client conversations
• Benefits education
• Needs-based consultations
• Relationship building
• Enrollment assistance
• Client follow-up
• Ongoing service

No lead purchasing is required.

Our approach emphasizes education, relationships, professional service, and helping clients make informed decisions rather than high-pressure sales tactics.

Weekly Pay & Performance-Based Earnings

This is a commission-based independent contractor opportunity , not a traditional hourly or salaried management trainee position.

Compensation opportunities may include:

• Weekly commission payments
• Performance-based bonuses
• Renewal and residual income
• Leadership incentives as applicable
• Recognition programs
• Additional performance rewards

There is no predetermined cap on commission earnings ; however, compensation is directly tied to individual activity, production, consistency, and results.

Individual earnings vary, and no specific income level is guaranteed.

Comprehensive Training & Mentorship

You Don’t Need Previous Insurance Experience

We’re looking for potential, professionalism, work ethic, and coachability.

Training and development may include:

• Structured virtual onboarding
• Insurance product and benefits education
• Client-service development
• Needs-analysis training
• Consultative sales techniques
• Virtual presentation development
• Enrollment systems and procedures
• Weekly virtual workshops
• One-on-one mentorship
• Leadership development
• Ongoing coaching and professional education

As you progress, training can expand from learning how to manage your own responsibilities to learning how mentor, coach, and support others.

Licensing Guidance Provided

Because this position involves insurance products, representatives must obtain the appropriate state Life & Health Insurance License before performing activities requiring a license.

Not licensed yet? You can still apply.

Candidates moving forward receive guidance through the licensing process and information about the steps required to become properly licensed.

Benefits & Professional Resources

Qualifying representatives may have access to:

• Medical reimbursement program
• Company-supported life insurance
• Accidental Death Benefit coverage
• Renewal and residual income opportunities
• Leadership development programs
• Professional training resources
• Modern virtual technology and business systems
• OPEIU Local 277 representation, where applicable

Eligibility requirements and qualification periods may apply.

Recognition & Incentive Opportunities

Strong performance may also qualify representatives for additional recognition, including:

• Company-sponsored incentive travel
• Leadership conferences
• Professional development events
• Performance contests
• Recognition programs
• Team experiences
• Leadership retreats
• Advancement opportunities

These programs are designed to recognize performance, consistency, growth, and leadership development.

Who We’re Looking For

You don’t need to arrive as an experienced manager.

We’re looking for individuals who have the potential and desire to become strong leaders.

Successful candidates typically demonstrate:

• Excellent verbal and written communication
• Strong interpersonal and relationship-building skills
• Natural leadership potential
• Positive, professional attitude
• Self-motivation and personal accountability
• Strong work ethic and consistency
• Goal-oriented mindset
• Organization and time-management skills
• Adaptability and problem-solving abilities
• Confidence working independently
• Ability to collaborate within a virtual team
• Coachability and openness to feedback
• Professionalism and integrity
• Desire to mentor and develop others
• Commitment to continuous personal and professional growth

Experience That Transfers Well

Previous experience in these areas can be beneficial but is not required :

• Customer Service
• Sales
• Client Relations
• Team Leadership
• Management
• Recruiting
• Retail
• Hospitality
• Healthcare
• Education
• Financial Services
• Banking
• Administrative Support
• Account Management
• Business Development
• Military Service
• Coaching or Training

No prior insurance or management experience is required.

We value potential, communication skills, professionalism, work ethic, accountability, and willingness to learn.

Minimum Requirements

Applicants must:

• Be at least 18 years of age
• Be legally authorized to work in the United States
• Be physically located within the United States
• Have access to a reliable computer or laptop
• Maintain reliable high-speed internet
• Have webcam and microphone capability
• Maintain a quiet, professional home workspace
• Be comfortable communicating with clients through Zoom and phone
• Be willing to complete required training and professional development
• Be willing and able to obtain the appropriate state Life & Health Insurance License

Virtual Interview Process

Qualified applicants will first complete a brief career overview designed to provide a clear understanding of:

• The client-facing responsibilities
• Commission-based compensation
• Licensing requirements
• Training and mentorship
• Performance expectations
• Leadership development
• Career advancement opportunities

Candidates who wish to continue will then have the opportunity to schedule a live Zoom interview with our hiring team.

All interviews are conducted virtually for convenience and accessibility.

Ready to Turn Your Potential Into Leadership?

If you’re looking for a remote career where you can help working families, develop valuable professional and business skills, increase your earning potential, and earn opportunities to advance into leadership , we’d like to hear from you.

Serve Clients. Develop Your Skills. Lead Through Performance. Build Your Future From Home.

Important Information About This Opportunity

This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission-based and performance-driven; this is not an hourly or salaried position.

Candidates selected to move forward should be prepared to:

Be at least 18 years of age and legally eligible to work in the United States
Provide their own computer/laptop, webcam, reliable high-speed internet, and professional remote workspace
Complete required training and participate in virtual meetings
Obtain the appropriate state Life & Health Insurance License before conducting licensed insurance activities
Complete applicable pre-licensing coursework, examinations, and state licensing requirements at the candidate’s expense

No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.

This opportunity is best suited for individuals who are self-motivated, coachable, comfortable working independently, and interested in a performance-based career with opportunities for professional growth and advancement.

American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.

Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.