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Globe Life AO is seeking an entry-level Virtual Agent to work remotely from home. You will meet with individuals who have requested information about benefits, answer questions, guide enrollment, and provide ongoing service across virtual channels.
No prior insurance experience is required; comprehensive training, mentorship, licensing guidance, and ongoing professional development are provided to help you grow within a performance-based environment.
Globe Life AO | 100% Remote | Entry Level | Customer Service & Benefits | Training Provided
Looking for a work-from-home career where you can help people, develop valuable professional skills, and create opportunities for long‑term income and advancement?
Globe Life AO is expanding our virtual team and seeking motivated, people-focused individuals to join us as Entry-Level Virtual Agents / Remote Client Success Specialists.
In this role, you’ll meet virtually with individuals and families who have requested information about available benefits. You’ll answer questions, help clients understand their options, guide eligible clients through enrollment, and provide continued service after coverage is established.
No previous insurance experience is required. We provide training, mentorship, licensing guidance, and ongoing professional development.
This opportunity combines customer service, client relationship management, benefits education, and consultative insurance sales.
Representatives work with individuals who have requested information regarding available benefits, allowing you to focus more of your time on serving clients rather than searching for prospects.
Your client process centers around:
Connect → Understand Needs → Educate → Recommend Solutions → Enroll → Provide Ongoing Service
There is no requirement to purchase leads.
This is a commission-based opportunity rather than a guaranteed hourly or salaried customer‑service position.
Income opportunities may include:
Individual earnings vary based on activity, production, performance, and results.
Build your career from home while staying connected to a virtual team.
Your work environment may include:
No daily commute and no traditional office environment.
Organize your schedule around your personal and professional responsibilities while maintaining the consistency needed to serve clients and achieve your goals.
Because compensation is performance-based, successful virtual agents typically demonstrate strong self‑discipline, organization, accountability, and time management.
Previous insurance experience is not required.
Training and professional development may include:
You’ll have the opportunity to develop transferable skills in customer service, communication, relationship management, problem‑solving, sales, organization, and leadership.
Eligible and qualifying representatives may have access to:
Qualifying representatives may also have opportunities to earn:
This entry‑level opportunity can provide a pathway into additional professional and leadership responsibilities.
Representatives who demonstrate strong performance, consistency, professionalism, and leadership potential may pursue opportunities such as:
Virtual Agent → Client Representative → Trainer/Mentor → Team Leadership → Management → Advanced Leadership
Advancement is based on performance and professional development—not simply tenure.
You may be a strong fit if you’re:
Experience in customer service, retail, hospitality, healthcare, banking, education, administration, call centers, military service, client relations, financial services, or sales can be helpful—but is not required.
We value communication skills, work ethic, professionalism, coachability, and willingness to learn.
Applicants must:
Licensing guidance and support are provided.
Qualified applicants will first receive information explaining the career opportunity, compensation structure, licensing requirements, training program, client process, and advancement opportunities.
Candidates interested in moving forward will then have the opportunity to participate in a live virtual Zoom interview with our hiring team.
If you’re looking for an entry‑level work‑from‑home opportunity where you can help families, receive comprehensive training, develop valuable professional skills, and create opportunities for long‑term income and advancement, we’d like to hear from you.
Important Information About This Opportunity
This is a 100% remote, independent contractor opportunity with American Income Life / Globe Life. Compensation is commission‑based and performance‑driven; this is not an hourly or salaried position.
Candidates selected to move forward should be prepared to:
No prior insurance experience is required. Training, mentorship, licensing guidance, and ongoing professional development are provided.
This opportunity is best suited for individuals who are self‑motivated, coachable, comfortable working independently, and interested in a performance‑based career with opportunities for professional growth and advancement.
American Income Life / Globe Life is committed to providing equal opportunity without regard to race, color, religion, sex, national origin, age, disability, veteran status, or other characteristics protected by applicable law.
Specific licensing requirements, fees, compensation, and contractor terms may vary by state and will be reviewed with candidates during the hiring and onboarding process.