Remote Client Advocate Manager: Strategic Accounts Growth

NRI North America; United States; Remote; USD 90,000 - 130,000; Full time

Benefits offered by this job

Health insurance

Vision insurance

Dental insurance

Life insurance

Flexible Spending Account

401(k) plan

Short-term disability

Long-term disability

Vacation and PTO

Holidays

Training and development

Job summary

NRI North America is seeking a Client Advocate Manager to join the sales team. You will support Account Managers, identify strategic and prospect accounts, and drive co-selling opportunities across North America.

You will conduct in-depth account research and help map key partners and industries to grow the pipeline. The role emphasizes remote work with on-site meetings, partner coordination, and territory events.

Qualifications

• Bachelor's degree or equivalent experience.
• 3-5 years technical experience.
• Proven record of prospecting and selling (hunter and farmer).
• Prior experience selling services and solutions.
• Prior experience interfacing with the C-Suite and/or Director level personnel.
• Strong negotiation skills.
• Strong interpersonal and communication skills.
• Familiarity with the organization’s industry, products, or services.
• Proven experience managing teams or leading cross-functional client initiatives.

Responsibilities

• Manage Day to Day product sales.
• Communicate with clients regarding product lead times.
• Help set client & prospect meetings with Account Team.
• Influence a given $ amount of pipeline monthly.
• Attend territory networking events.
• Provide Discover.org customer market research to AE's.
• Account map with top tier one partners.
• Host networking events & drive attendance.
• Create opportunities in SFDC when AE is in the field.
• Submit deal registrations.
• Follow up on open opportunities.
• Participate in company sales campaigns and SPIFs.
• Attend joint sales meeting with assigned AMs.
• Meet with assigned AE's for customer sales planning.
• Attend sales training by tier one partners & NRI’s SAs
• Assist with post sales order process of product and services.
• Other duties as assigned and directed.

Skills

Bachelor's degree

Technical experience

Prospecting and selling

Sales of services

C-Suite interaction

Negotiation

Interpersonal skills

Industry familiarity

Team leadership

Education

Bachelor's degree

Tools

SFDC

Discover.org

Job description

NRI North America is seeking a Client Advocate Manager to join the sales team. You will support Account Managers, identify strategic and prospect accounts, and drive co-selling opportunities across North America.

You will conduct in-depth account research and help map key partners and industries to grow the pipeline. The role emphasizes remote work with on-site meetings, partner coordination, and territory events.