Remote Client Account Coordinator - AI Fulfillment

Pavago; United States; Remote; USD 34,000 - 55,000; Part time

Job summary

Pavago seeks a proactive Client Account Coordinator to support client relationships and project delivery within a marketing agency. You will help onboarding, lead client calls, provide updates, track deadlines, and ensure deliverables meet quality standards.

The role emphasizes collaboration with law-firm clients, use of AI tools with strict content checks, and clear communication across English and Spanish, with a part-time remote schedule of 20–30 hours per week.

Qualifications

• At least 2 years in client account management or agency coordination.
• Professional English communication, both written and spoken.
• Professional Spanish communication skills.
• Strong organizational and project management abilities with deadlines.
• Experience in marketing agency or professional services preferred.
• Familiarity with AI tools and reviewing AI content for accuracy.
• Detail-oriented with proactive follow-ups and problem-solving.

Responsibilities

• Support onboarding of law-firm clients and smooth transition into processes.
• Lead client calls, provide updates, and manage active projects.
• Maintain professional relationships through proactive communication.
• Track deadlines, deliverables, approvals, and action items.
• Send weekly updates via Slack to clients and team.
• Use AI tools and playbooks to support fulfillment and review AI output for accuracy.

Skills

Client mgmt

Agency coordination

Project coordination

English fluency

Spanish proficiency

Organizational skills

AI tools familiarity

Attention to detail

Deadline management

Marketing agency experience

Tools

Slack

AI tooling

Job description

Pavago seeks a proactive Client Account Coordinator to support client relationships and project delivery within a marketing agency. You will help onboarding, lead client calls, provide updates, track deadlines, and ensure deliverables meet quality standards.

The role emphasizes collaboration with law-firm clients, use of AI tools with strict content checks, and clear communication across English and Spanish, with a part-time remote schedule of 20–30 hours per week.