Remote Clerical Assistant & Tracker Specialist

Talentoma; Virginia; Remote; USD 40,000 - 61,000; Full time

Benefits offered by this job

Health coverage

Paid leave

401(k)

Maternity leave

Stipends

Job summary

Talentoma is seeking a Clerical Assistant to provide remote administrative support from Virginia, United States. The role focuses on handling routine requests, maintaining trackers, and ensuring timely updates.

You will work within an administrative team, coordinating with staff and coordinators to keep operations running smoothly. The position requires a 40-hour weekly commitment and offers remote work from a dedicated home workspace in Virginia.

Qualifications

• Clear written and verbal communication for asking focused questions and providing concise status updates to internal contacts.
• Ability to learn Wrike, Microsoft Bookings, and LibreOffice Calc as part of daily workflows.
• Comfortable entering information consistently, comparing entries, and identifying missing or conflicting request details.

Responsibilities

• Receive routine work through a shared queue, phone calls, emails, and internal tickets, then sort requests by topic and needed next step.
• Review incoming request details for completeness, identify missing information, and enter accurate updates into assigned trackers.
• Use Wrike to log tasks, update progress, and keep request owners aware of status.
• Coordinate meeting details and send routine calendar invitations through Microsoft Bookings; note responses.
• Update lists and trackers using Calc while following naming and formatting practices.
• Prepare clear routine messages confirming receipt, requesting details, or sharing approved status with staff.
• Maintain current contact lists and shared reference information with authorized internal contacts.
• Follow up on incomplete requests and note each contact attempt.
• Escalate unclear or urgent requests to the admin team lead with a concise summary.
• Check completed tasks against instructions before closing them, with quality judged by accuracy and turnaround.

Skills

Clear written and verbal communication

Detail-oriented

Ability to work independently

Education

High school diploma or equivalent

Tools

Wrike

Microsoft Bookings

LibreOffice Calc

Job description

Talentoma is seeking a Clerical Assistant to provide remote administrative support from Virginia, United States. The role focuses on handling routine requests, maintaining trackers, and ensuring timely updates.

You will work within an administrative team, coordinating with staff and coordinators to keep operations running smoothly. The position requires a 40-hour weekly commitment and offers remote work from a dedicated home workspace in Virginia.