Remote Claims Support Specialist

Jobtailor; Rancho Cucamonga (CA); Hybrid; USD 34,000 - 52,000; Full time

Job summary

Jobtailor is seeking a customer support professional to join a top-rated team recognized for achievements and culture. The role involves 100% phone-based customer interaction in a fast-paced environment, with potential remote or in-office work.

The position requires handling both inbound and outbound calls, performing routine support duties, and contributing to claims activities to assist customers and the company.

Qualifications

• High School diploma or GED required.
• At least 1 year of general office or related contact center experience.
• Ability to handle high-volume inbound/outbound calls.
• Excellent written and verbal communication, typing, and grammar.
• Strong active listening skills and empathy towards customers.
• Attention to detail and accuracy in work.

Responsibilities

• Join a team recognized for achievements and culture, including Forbes award for 2026.
• Work in a fast-paced remote or office contact center with 100% phone-based interactions.
• Perform routine support duties according to standard procedures.
• Handle inbound and outbound calls.
• Support business and customers by handling claims activities.

Job description

Jobtailor is seeking a customer support professional to join a top-rated team recognized for achievements and culture. The role involves 100% phone-based customer interaction in a fast-paced environment, with potential remote or in-office work.

The position requires handling both inbound and outbound calls, performing routine support duties, and contributing to claims activities to assist customers and the company.