Remote Claims Experience Specialist

Reserv Claims Analysis, LLC; United States; Remote; USD 50,000 - 70,000; Full time

Benefits offered by this job

Generous health insurance package

Pension plan with employer contributions

Competitive holiday policy

Work from anywhere

Quality-of-life equipment provided

Job summary

Reserv Claims Analysis, LLC is seeking a Customer Experience Specialist for their insurance contact center team. This role involves being the first point of contact for customers reporting new claims and assisting adjusters with administrative tasks.

The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional communication skills and attention to detail. We welcome candidates from diverse backgrounds and encourage applicants from all walks of life.

Qualifications

• Minimum 2 years of experience in a customer support or administrative role.
• Excellent verbal and written communication skills.
• Strong organizational skills to manage multiple tasks.

Responsibilities

• Handle inbound calls to file new claims and assist customers.
• Gather and input claim information accurately.
• Manage a queue of administrative tasks efficiently.

Skills

Customer support experience

Communication skills

Organizational skills

Attention to detail

Proficiency in Google Workspace

Job description

Reserv Claims Analysis, LLC is seeking a Customer Experience Specialist for their insurance contact center team. This role involves being the first point of contact for customers reporting new claims and assisting adjusters with administrative tasks.

The ideal candidate will thrive in a fast-paced environment, demonstrating exceptional communication skills and attention to detail. We welcome candidates from diverse backgrounds and encourage applicants from all walks of life.