Remote Claims Operations Associate II

Great American Insurance Group; Arkansas; Remote; USD 28,000 - 37,000; Full time

Job summary

Great American Insurance Group is seeking a remote Claims Operations Associate II located within the Mountain or Central Time Zone. The role supports workers' compensation claims professionals by handling administrative tasks, maintaining files, and ensuring accurate processing. Working hours are 8:00 a.m.

to 4:30 p.m. MT/CT, Monday–Friday, 37.5 hours per week. The position emphasizes attention to detail, strong communication, and the ability to manage multiple priorities in a fast-paced

Qualifications

• Strong verbal and written communication skills.
• Demonstrated ability to work accurately and maintain attention to detail in a fast-paced environment.
• Ability to manage multiple tasks and prioritize effectively.

Responsibilities

• Provide operational support to workers' compensation adjusters by managing claim-related administrative activities.
• Set up and maintain claim files with accurate and timely information.
• Verify coverage, process claim-related transactions, and support payment activities.
• Respond to inquiries via phone, email, and voicemail, resolving routine issues.

Skills

Communication

Attention to detail

Multitasking

Education

High school diploma or equivalent

Tools

ClaimConnect

ClaimCenter

OpsNow

Outlook

Job description

Great American Insurance Group is seeking a remote Claims Operations Associate II located within the Mountain or Central Time Zone. The role supports workers' compensation claims professionals by handling administrative tasks, maintaining files, and ensuring accurate processing. Working hours are 8:00 a.m.

to 4:30 p.m. MT/CT, Monday–Friday, 37.5 hours per week. The position emphasizes attention to detail, strong communication, and the ability to manage multiple priorities in a fast-paced