Remote Civil Rights & Equity Investigator

Advocate Health; New Hampshire; Remote; USD 49,000 - 73,000; Full time

Benefits offered by this job

Health benefits

Paid time off

Retirement plan

Job summary

Advocate Health is seeking a Remote Civil Rights Compliance Specialist to support investigation and resolution of discrimination and language access complaints. You will analyze risk, maintain confidential records, and coordinate data for regulatory reporting across multiple states.

You will contribute to compliance plans, training, and cross-functional initiatives, collaborating with Clinical Risk and Patient Experience teams.

Qualifications

• Bachelor’s degree in public health, public policy, legal studies, healthcare administration, or related clinical discipline.
• 3+ years of cumulative experience in civil rights, disability rights, investigations, clinical or administrative health care, and policy/program development, with a focus on equity and regulatory compliance.
• Strong written and verbal communication skills with diplomacy in engaging diverse stakeholders.

Responsibilities

• Support and conduct the investigation and resolution of lower-moderate acuity civil rights and language access complaints, escalating complex cases as needed.
• Identify, analyze, mitigate and prevent risk related to civil rights concerns.
• Maintain accurate and confidential documentation of complaints, investigations, and resolutions per policies.
• Lead tracking, analysis, and reporting of civil rights and language access complaints for enterprise insights.
• Coordinate collection and validation of patient demographic data to support regulatory reporting.
• Contribute to development and submission of state compliance plans and training materials.
• Participate in enterprise committees and initiatives related to civil rights and patient experience.

Skills

Civil rights

Disability rights

Regulatory compliance

Data analysis

Documentation

Communication

Collaboration

Health policy

Education

Bachelor’s degree in public health

Tools

EHR systems

Incident tracking

Job description

Advocate Health is seeking a Remote Civil Rights Compliance Specialist to support investigation and resolution of discrimination and language access complaints. You will analyze risk, maintain confidential records, and coordinate data for regulatory reporting across multiple states.

You will contribute to compliance plans, training, and cross-functional initiatives, collaborating with Clinical Risk and Patient Experience teams.