Remote Civil Rights Investigator & Equity Policy Specialist

Advocate Health; Alabama; Remote; USD 49,000 - 73,000; Full time

Benefits offered by this job

Paid Time Off

Health benefits

Flexible Spending Accounts

Family benefits

Retirement plans

Educational Assistance Program

Job summary

Advocate Health seeks a Civil Rights Compliance Specialist to support investigations, data collection and regulatory reporting for the Civil Rights team. You will analyze complaints, maintain confidential documentation, and help prepare compliance plans across state and federal requirements.

The role emphasizes collaboration with Clinical Risk, Patient Experience and Legal counsel to ensure nondiscrimination and language access across care delivery.

Qualifications

• Bachelor’s degree in public health, public policy, legal studies, healthcare administration, or related clinical discipline.
• 3+ years of cumulative experience in civil rights, disability rights, investigations, clinical or administrative health care, and policy/program development, with a focus on equity, accessibility and regulatory compliance.

Responsibilities

• Support and conduct the investigation and resolution of lower-moderate acuity civil rights and language access complaints, escalating as needed.
• Identify, analyze, mitigate and prevent risk related to civil rights concerns.
• Maintain accurate and confidential documentation of complaints, investigations, and resolutions per policies.
• Lead tracking, analysis, and reporting of civil rights and language access complaints for enterprise insights.
• Coordinate collection/validation of patient demographic data to support regulatory reporting.
• Assist in development of the Wisconsin State Civil Rights Compliance Plan and related templates.
• Support development of civil rights training and remedial programs on nondiscrimination and language access.
• Participate in committees/workgroups related to civil rights, equity and patient experience.
• Monitor and maintain files for audits and regulatory alignment.
• Maintain Civil Rights SharePoint site and related tools.

Skills

Civil rights investigations

Regulatory compliance

Data analysis

Policy development

Communication skills

Cultural competency

Cross-functional collaboration

Project management

Education

Bachelor’s degree in public health / policy / legal studies / healthcare administration

Job description

Advocate Health seeks a Civil Rights Compliance Specialist to support investigations, data collection and regulatory reporting for the Civil Rights team. You will analyze complaints, maintain confidential documentation, and help prepare compliance plans across state and federal requirements.

The role emphasizes collaboration with Clinical Risk, Patient Experience and Legal counsel to ensure nondiscrimination and language access across care delivery.