Remote Civil Rights Compliance & Equity Specialist

Advocate Health; Phoenix (AZ); Remote; USD 50,000 - 73,000; Full time

Benefits offered by this job

Paid Time Off

Health and welfare benefits

Flexible Spending Accounts

Family benefits

Retirement plans with employer match

Educational assistance

Job summary

Advocate Health is seeking a remote Civil Rights Investigator to coordinate investigations and resolutions of discrimination in service delivery, ensuring regulatory compliance and data accuracy. The role emphasizes equity, accessibility, and collaboration with risk, patient experience, and leadership teams.

You will collect demographic data, support regulatory reporting, and contribute to training and policy improvements while navigating complex health system requirements.

Qualifications

• Ability to analyze and advise on civil rights issues in healthcare.
• Strong written and verbal communication with diplomacy in stakeholder engagement.
• Experience investigating and resolving civil rights complaints.
• Commitment to health equity and language accessibility across diverse patient populations.
• Ability to manage multiple projects across departments under deadlines.
• Knowledge of ADA, Section 1557, Title VI, and CMS requirements.
• Proficiency with Microsoft Office and health system tools.

Responsibilities

• Support and conduct investigations of civil rights cases and resolutions.
• Identify, analyze, mitigate and prevent risk related to civil rights concerns.
• Maintain confidential documentation per organizational policies and regulatory requirements.
• Lead tracking, analysis, and reporting of civil rights complaints for enterprise insights.
• Coordinate collection of patient demographic data for regulatory reporting.
• Contribute to the Wisconsin State Civil Rights Compliance Plan development.
• Support teammate training on nondiscrimination, disability access, and language access.
• Participate in enterprise committees related to civil rights and patient experience.
• Ensure files are ready for audits and regulatory alignment.
• Maintain Civil Rights SharePoint site and resources.
• Stay updated on applicable laws, rules, and policies.

Skills

Civil rights

Regulatory compliance

Data analysis

Investigation

Communication

Cultural competence

Project management

Microsoft Office

Health equity

Policy development

Education

Bachelor's degree in public health, public policy, legal studies, healthcare administration, or related clinical discipline

Tools

EHR systems

Job description

Advocate Health is seeking a remote Civil Rights Investigator to coordinate investigations and resolutions of discrimination in service delivery, ensuring regulatory compliance and data accuracy. The role emphasizes equity, accessibility, and collaboration with risk, patient experience, and leadership teams.

You will collect demographic data, support regulatory reporting, and contribute to training and policy improvements while navigating complex health system requirements.