Remote Civil Rights Compliance Specialist

Advocate Health; Kansas; Remote; USD 49,000 - 73,000; Full time

Benefits offered by this job

Paid Time Off

Health, dental, vision benefits

Flexible Spending Accounts

Adoption assistance

Parental leave

Retirement plan with employer match

Educational assistance

Job summary

Advocate Health is seeking a driven Civil Rights Compliance Specialist to coordinate investigations, data collection, and regulatory reporting for civil rights and language access programs. The role emphasizes collaboration with Clinical Risk, Patient Experience, and other teams to advance equity and accessibility.

Candidates should have a Bachelor's degree and 3+ years in civil rights, disability rights, or health policy, with strong analytical and communication skills for complex environments.

Qualifications

• Bachelor’s degree in public health, public policy, legal studies, healthcare administration, or related clinical discipline.
• 3+ years of cumulative experience in civil rights, disability rights, investigations, clinical or administrative health care, and policy/program development.
• Experience with ADA, Section 1557, CMS requirements is preferred.

Responsibilities

• Support and conduct investigations and resolution of lower-moderate acuity civil rights and language access complaints, escalating moderate or complex cases to Civil Rights Leadership as appropriate.
• Identifies, analyzes, mitigates and prevents risk related to civil rights concerns.
• Maintain accurate and confidential documentation of complaints, investigations, and resolutions in accordance with organizational policies and regulatory requirements.
• Lead the tracking, analysis, and reporting of civil rights and language access complaints, contributing to enterprise-wide insights and continuous improvement efforts.
• Coordinate the collection and validation of patient demographic data, including race, ethnicity, gender, disability status, and primary language, to support regulatory reporting and internal initiatives.
• Contribute to the preparation and submission of the Wisconsin State Civil Rights Compliance Plan, including gathering documentation, updating templates, and supporting full-cycle reviews.
• Contribute to the development and dissemination of annual civil rights teammate training and assist in the development of targeted remedial training on nondiscrimination, disability access, and language access.
• Participate in enterprise-wide committees, workgroups, and initiatives related to civil rights, equity, and patient experience, representing the Civil Rights team as assigned.
• Monitor and maintain files and compliance documentation, ensuring readiness for audits and alignment with federal and state regulations.
• Support the maintenance of the Civil Rights SharePoint site, including uploading resources, updating tools, and organizing content for easy access by staff.
• Functions as a knowledgeable resource for identifying current and ongoing changes to applicable laws, rules, regulations and policies related to compliance activities.
• Serve as a peer and collaborative partner to Clinical Risk, Patient Experience, Teammate Relations, and Patient Advocacy teams, contributing civil rights expertise to case consultations and resolution strategies.

Education

Bachelor’s degree in public health, public policy, legal studies, healthcare administration, or related clinical discipline

Tools

EHR systems

Incident tracking systems

Compliance dashboards

Job description

Advocate Health is seeking a driven Civil Rights Compliance Specialist to coordinate investigations, data collection, and regulatory reporting for civil rights and language access programs. The role emphasizes collaboration with Clinical Risk, Patient Experience, and other teams to advance equity and accessibility.

Candidates should have a Bachelor's degree and 3+ years in civil rights, disability rights, or health policy, with strong analytical and communication skills for complex environments.