Remote CIAM Product Manager - 26-Week Contract

KellyMitchell Group; Chicago (IL); On-site; USD 61,000 - 88,000; Part time

Benefits offered by this job

Medical Insurance

Employee-Owned Profit Sharing (ESOP)

401K

Job summary

KellyMitchell Group is seeking an IT Product Manager with strong analyst skills to support our CIAM platform for a 26-week contract. The role involves gathering and documenting business and technical requirements, analyzing authentication workflows, and mapping user journeys across login, registration, password management, and MFA across digital channels.

The ideal candidate has real experience writing user stories on identity or authentication projects and can translate business needs into

Qualifications

• Bachelor's degree in Business, Information Systems, Computer Science, or related field.
• 5+ years of experience as a business or product analyst, preferably with identity management or digital authentication projects.
• Strong understanding of CIAM concepts and security protocols (OAuth, SAML, OpenID Connect).
• Understanding of Identity Provider platforms, MFA policy design, and adaptive/risk-based authentication strategies.
• Foundational working knowledge of Splunk and SQL for querying, analyzing, and reporting.

Responsibilities

• Elicit, document, and validate business and technical requirements for the CIAM platform.
• Analyze existing authentication and authorization workflows and identify improvement opportunities.
• Map user journeys and define use cases for login, registration, password management, and MFA.
• Collaborate with project managers, developers, and QA teams to ensure requirements are accurately implemented and tested.
• Monitor and report on project progress, risks, and issues, escalating when necessary.
• Support UAT and provide documentation/training to business users and support teams.

Skills

CIAM concepts

OAuth SAML OpenID Connect

Splunk

SQL

Requirements gathering

Cross-functional collaboration

Education

Bachelor's degree in Business/IS/CS

Tools

Splunk

SQL

Job description

KellyMitchell Group is seeking an IT Product Manager with strong analyst skills to support our CIAM platform for a 26-week contract. The role involves gathering and documenting business and technical requirements, analyzing authentication workflows, and mapping user journeys across login, registration, password management, and MFA across digital channels.

The ideal candidate has real experience writing user stories on identity or authentication projects and can translate business needs into