VP CIAM Delivery & Adoption Leader

State Street

Princeton (NJ)

On-site

USD 125,000 - 215,000

Full time

10 days ago

Application generator

Don’t send a generic resume — generate a resume and cover letter tailored to this exact role.

Get past ATS filters

Job summary

State Street in New Jersey seeks a CIAM Product Delivery Manager to own the full delivery lifecycle of an enterprise CIAM implementation from scoping to go-live and adoption, serving as the primary client contact across technical and executive audiences.

The role requires 10+ years in IAM/CIAM, strong stakeholder management, and deep expertise with MFA, SSO, RBAC, and identity migration; you will coordinate with Product and Engineering to influence the platform roadmap.

Qualifications

10+ years hands-on IAM/CIAM delivery experience.
Proven ability to lead large-scale CIAM implementations end-to-end.
Strong stakeholder management across technical and executive audiences.
Experience with client-facing delivery in a consulting-like role.

Responsibilities

Serve as the primary delivery contact, building trusted relationships with client IT leads, stakeholders and vendors
Conduct executive business reviews, translating deployment outcomes into measurable security and business ROI
Feed customer insights back to internal Product and Engineering teams to influence platform roadmap
Proactively monitor adoption health, identify expansion opportunities, and support renewal conversations
Draft and deliver regular internal communication for CIAM initiatives to internal senior stakeholders
Configure CIAM platform components including MFA, SSO, RBAC, JIT provisioning, and self-service identity portals
Development of CIAM omni-channel (Digital, Voice, Paper) standard patterns
Includes identification of and recommendations for leading digital experiences to serve as benchmarks for clients CIAM future state
Includes anticipated emerging digital experience trends