Remote Child Support Agent II

Friendsofkerhonkson; Georgia; On-site; USD 39,000 - 47,000; Full time

Benefits offered by this job

Telework opportunities depending on角色

401(k) plan

13 paid holidays

Medical, dental, vision

Job summary

Georgia Department of Human Services is hiring a Child Support Services Agent 2 to enforce obligations and manage cases in Rock Spring, GA. The role requires coordinating with legal and judicial partners and delivering services to non-custodial parents.

The position offers a comprehensive benefits package, telework options depending on role, and opportunities for career growth within state government.

Qualifications

• Bachelor’s degree in a behavioral science or business field with two years of related government/judicial experience.
• High school diploma with two years of human services or legal services case management experience.
• Three years military service or one year DCSS Agent experience criteria are acceptable alternatives.

Responsibilities

• Establishes and enforces child support obligations.
• Communicates with clients via phone, email, and mail to ensure obligations are met.
• Manages a caseload to ensure timely support payments.
• Performs other duties as assigned by supervisor.

Skills

Bachelor's degree

Parole/probation experience

Case management experience

Military service

Non-custodial parents experience

DCSS experience

Education

Bachelor's degree in behavioral science or business

High school diploma or GED

Job description

Georgia Department of Human Services is hiring a Child Support Services Agent 2 to enforce obligations and manage cases in Rock Spring, GA. The role requires coordinating with legal and judicial partners and delivering services to non-custodial parents.

The position offers a comprehensive benefits package, telework options depending on role, and opportunities for career growth within state government.