Child Support Services Agent II — Stronger Families

State-of-Georgi; Dallas (GA); On-site; USD 37,000 - 49,000; Full time

Benefits offered by this job

401(k) plan

13 paid holidays

Vacation & sick leave

Job summary

State of Georgia in Dallas, GA is seeking a Child Support Services Agent 2 to support the Department of Human Services. The role focuses on establishing and enforcing support orders, coordinating with courts and agencies, and assisting families to achieve financial stability.

Under supervision, you will manage cases, communicate with clients, and contribute to the department's mission of protecting vulnerable children and promoting self-sufficiency.

Qualifications

• Bachelor's degree or HS diploma with 2 years related experience.
• Experience at Child Support Services Agent 1 or equivalent preferred.
• Strong communication skills with clients via phone, email, and correspondence.

Responsibilities

• Establishes and enforces child support obligations.
• Communicates with clients and other constituencies to ensure obligations are met.
• Manages a caseload to ensure timely processing of orders and payments.

Skills

Bachelor's degree

Two years experience

Experience at CSS1 level

Education

Bachelor's degree

High school diploma/GED

Job description

State of Georgia in Dallas, GA is seeking a Child Support Services Agent 2 to support the Department of Human Services. The role focuses on establishing and enforcing support orders, coordinating with courts and agencies, and assisting families to achieve financial stability.

Under supervision, you will manage cases, communicate with clients, and contribute to the department's mission of protecting vulnerable children and promoting self-sufficiency.