Remote Child Care Compliance Specialist

State of North Carolina; United States; Remote; USD 53,000 - 92,000; Full time

Job summary

State of North Carolina's Department of Health and Human Services, Division of Child Development and Early Education, seeks a Human Services Program Consultant I (S) to support regulatory licensing for child care providers. This 100% federally funded position offers a fully remote work option and requires independent planning to manage daily work across assigned counties.

The role conducts on-site reviews, investigates licensing violations, documents findings in Word and Excel, and collaborates

Qualifications

• Proficient use of Microsoft Word and Excel to prepare regulatory documentation and organize case information.
• Experience conducting on-site reviews of child care environments to assess compliance indicators and document observations.
• Skilled at managing independent field-based workloads across multiple service counties, including planning daily schedules and meeting regulatory timeframes.
• Proven ability to resolve high-stress regulatory situations through clear communication and professional decision-making.
• Experience evaluating provider practices by reviewing records and procedures to support compliance determinations.

Responsibilities

• Monitor child care centers and homes for compliance with licensing requirements through scheduled and unscheduled visits.
• Investigate reports alleging violations of licensing requirements and document findings accurately.
• Assist providers in understanding, achieving, and maintaining compliance with state regulations.
• Review facility operations, records, and practices to verify adherence to health, safety, and program standards.
• Prepare clear, accurate documentation and reports using Word, Excel, and other required software.
• Communicate findings and regulatory guidance to providers in a professional and supportive manner.
• Plan and manage daily workload independently across assigned service counties.
• Respond to high-stress regulatory situations with calm, professional judgment.
• Coordinate follow-up activities to ensure timely resolution of issues and corrective actions.
• Maintain accurate records to support regulatory decisions and monitoring.

Skills

Microsoft Word

Microsoft Excel

Field-based workload management

Regulatory communication

Regulatory investigations

Tools

Microsoft Word

Microsoft Excel

Job description

State of North Carolina's Department of Health and Human Services, Division of Child Development and Early Education, seeks a Human Services Program Consultant I (S) to support regulatory licensing for child care providers. This 100% federally funded position offers a fully remote work option and requires independent planning to manage daily work across assigned counties.

The role conducts on-site reviews, investigates licensing violations, documents findings in Word and Excel, and collaborates