Remote Chief Web Content Architect

Webhosting; Northern (KY); Hybrid; USD 150,000 - 210,000; Full time

Job summary

DigiCert is seeking a Head of Web Content Strategy to lead global web content for DigiCert.com. This senior, hands‑on role will translate complex topics—including AI, post‑quantum cryptography, PKI, digital identity and cybersecurity—into clear and compelling content for business and technical audiences.

The Head of Web Content Strategy will shape intuitive web journeys that help visitors understand DigiCert’s value and take action.

Qualifications

• 8+ years of experience in web content strategy, UX writing, digital content or editorial leadership.
• Experience leading web content for an enterprise technology, cybersecurity, SaaS or similarly complex organization.
• Strong portfolio showing strategic web thinking and exceptional writing.
• Ability to translate technical concepts into clear, compelling content for business and technical audiences.
• Experience planning content around customer journeys and business objectives.

Responsibilities

• Develop and execute a global web content strategy aligned with business priorities, brand and audience needs.
• Translate the organization's strategy into clear, connected digital experiences.
• Define content journeys for executive, business, security, and technical audiences across the buying process.
• Partner with Web, UX and SEO to improve site structure, navigation, page hierarchy and content discoverability.
• Connect corporate narrative with solutions, products, use cases, resources and calls to action.
• Establish content audits and use data to identify gaps and opportunities.
• Create templates, standards, and messaging frameworks to improve quality and consistency.
• Lead and develop the copyeditor, and uphold editorial standards.

Skills

Content strategy

Editorial leadership

Writing

Customer journey

SEO

Analytics

Project management

Education

Bachelor’s degree in communications, journalism, marketing, English or related field

Tools

Enterprise CMS

Job description

DigiCert is seeking a Head of Web Content Strategy to lead global web content for DigiCert.com. This senior, hands‑on role will translate complex topics—including AI, post‑quantum cryptography, PKI, digital identity and cybersecurity—into clear and compelling content for business and technical audiences.

The Head of Web Content Strategy will shape intuitive web journeys that help visitors understand DigiCert’s value and take action.