Lead, Web Content Strategy & Digital Experience

DigiCert; United States; On-site; USD 150,000 - 190,000; Full time

Benefits offered by this job

Competitive compensation

401(k) matching

Paid time off

Parental leave

Job summary

DigiCert is seeking a Head of Web Content Strategy to lead content strategy and writing for DigiCert.com. This senior, hands-on role will make complex topics clear for business and technical audiences, shaping intuitive web journeys that connect content with actions.

The role partners with Web, UX, SEO, Product Marketing, Demand Generation, Brand and regional teams to align content with strategy, campaigns and editorial calendars while maintaining DigiCert’s voice and editorial standards.

Qualifications

• Bachelor’s degree in communications, journalism, marketing, English or a related field.
• 8+ years of experience in web content strategy, editorial leadership or related discipline.
• Experience leading web content for enterprise technology, cybersecurity, SaaS or similarly complex org.
• Strong portfolio demonstrating strategic web thinking and writing.
• Ability to translate technical concepts into clear, compelling content for business and technical audiences.
• Experience planning content around customer journeys and business objectives.
• Working knowledge of information architecture, SEO, digital accessibility, content governance, and conversion principles.
• Experience using analytics and testing to improve content performance.
• Familiarity with enterprise CMS and modern publishing workflows.
• Experience managing writers, editors, agencies or other contributors.

Responsibilities

• Develop and execute a global web content strategy aligned with DigiCert’s priorities and audience needs.
• Lead content operations: workflows, ownership, review cycles, and publishing processes.
• Define content journeys across executive, business, security, and technical audiences.
• Partner with Web, UX, and SEO to improve site structure, navigation, and content discoverability.
• Connect corporate narrative to solutions, products, use cases, resources, and CTAs.
• Coordinate editorial planning and global editorial calendar with stakeholders.
• Substantiate claims with input from product, legal, and technical teams.

Skills

Editorial leadership

UX writing

Content strategy

Project management

Analytics

SEO

Communication

Education

Bachelor’s degree in communications/journalism/marketing/English or related field

Tools

CMS

Analytics tools

Job description

DigiCert is seeking a Head of Web Content Strategy to lead content strategy and writing for DigiCert.com. This senior, hands-on role will make complex topics clear for business and technical audiences, shaping intuitive web journeys that connect content with actions.

The role partners with Web, UX, SEO, Product Marketing, Demand Generation, Brand and regional teams to align content with strategy, campaigns and editorial calendars while maintaining DigiCert’s voice and editorial standards.