Remote Chief of Operations & Growth

Blacksmith Agency LLC; United States; Remote; USD 150,000 - 210,000; Full time

Job summary

Blacksmith Agency is seeking a VP of Business Operations to run the company day to day in a remote setting for US clients. You will oversee sales, recruiting, delivery and marketing and report to the founder.

The role involves leading four department leads, shaping the weekly rhythm, and driving profit by managing delivery margins and hiring costs. Responsibilities include steering commercial conversations, client contracts, vendor terms, and coaching leaders into strong operators, with

Qualifications

• Experience leading multiple functions and a large team.
• Track record of driving profitability and operational performance.
• Strong negotiation and contract skills.

Responsibilities

• Oversee four department leads, set priorities, and manage quarterly alignment.
• Own weekly rhythm, quarterly goals, and decisions when conflicts arise.
• Drive profit by focusing on delivery margins and cost of hires.
• Manage commercial discussions, client contracts, and vendor terms.
• Develop leaders and build strong operational leadership across the company.

Job description

Blacksmith Agency is seeking a VP of Business Operations to run the company day to day in a remote setting for US clients. You will oversee sales, recruiting, delivery and marketing and report to the founder.

The role involves leading four department leads, shaping the weekly rhythm, and driving profit by managing delivery margins and hiring costs. Responsibilities include steering commercial conversations, client contracts, vendor terms, and coaching leaders into strong operators, with