Remote Change Quality Analyst

INSPYR Solutions; Vienna (VA); Remote; USD 83,000 - 95,000; Part time

Benefits offered by this job

Comprehensive medical benefits

Competitive pay

401(k) retirement plan

Job summary

INSPYR Solutions is seeking a Change Quality Analyst in Vienna, VA (REMOTE) to enforce standardized change governance practices across IT. You will review change requests, ensure documentation, and support audits while collaborating with engineering, security, risk, and operations teams.

You will monitor adherence to change management standards, identify non-compliant activities, and help automate reporting and controls to reduce operational risk. Remote work is available for this role.

Qualifications

• Bachelor's degree or equivalent in IT, CS, Cybersecurity, Business or related field.
• Working knowledge of Change Management, ITIL, governance, compliance, risk management, audit practices, and operational controls.
• Experience reviewing technical documentation, change records, and implementation plans for completeness and compliance.
• Experience supporting audit, regulatory, risk management, or compliance initiatives in tech.
• Experience analyzing data, trends, and producing management reporting.

Responsibilities

• Conduct quality assurance reviews of change requests to validate completeness, accuracy, testing evidence, risk assessments, implementation plans, rollback procedures, and required approvals.
• Monitor compliance with Enterprise Change Management standards, procedures, controls, and governance requirements.
• Perform change record inspections and identify non-compliant or high-risk activity requiring remediation or escalation.
• Investigate change process exceptions, policy violations, unauthorized production activity, and control failures.
• Analyze change performance metrics, trends, and operational risk indicators.
• Produce compliance reporting, management dashboards, control evidence, and audit documentation.
• Support internal and external audits by gathering evidence, documenting controls, and responding to audit inquiries.
• Validate adherence to regulatory, security, risk management, and operational requirements related to technology changes.
• Identify process improvement opportunities and support automation initiatives that improve change quality and compliance monitoring.
• Assist with implementation and maintenance of automated controls, compliance metrics, reporting solutions, and governance processes.
• Partner with technical teams, service owners, and product teams to improve change quality and reduce operational risk.
• Participate in governance forums including CAB, TCAB, and compliance reviews as required.
• Support development and maintenance of change management procedures, standards, job aids, and training materials.

Skills

Change Management

ITIL

Governance

Compliance

Risk Management

Audit Practices

Operational Controls

ServiceNow

Analytical Skills

Communication

Stakeholder Management

Independent Work

Education

Bachelor's degree in IT / CS / Cybersecurity / Business

Tools

ServiceNow

Job description

INSPYR Solutions is seeking a Change Quality Analyst in Vienna, VA (REMOTE) to enforce standardized change governance practices across IT. You will review change requests, ensure documentation, and support audits while collaborating with engineering, security, risk, and operations teams.

You will monitor adherence to change management standards, identify non-compliant activities, and help automate reporting and controls to reduce operational risk. Remote work is available for this role.