Quality-Driven Change Management QA Analyst

CACI International Inc; Sterling (VA); On-site; USD 86,600 - 181,800; Full time

Benefits offered by this job

Comprehensive benefits including healthcare and retirement

Flexible time off

Learning and development opportunities

Job summary

A leading IT services provider in Sterling, VA is seeking a Change Management Quality Assurance Analyst. This mid-senior-level role involves ensuring quality standards in organizational change processes. The ideal candidate will have a strong background in change management, analytical skills, and experience with ServiceNow. Responsibilities include tracking program risks, conducting quality audits, and supporting project teams. The position offers a competitive salary range of $86,600 - $181,800, along with robust benefits and flexible time off.

Qualifications

• 5+ years of related work experience required.
• Strong knowledge of change management methodologies and best practices.
• Change Management certification preferred.

Responsibilities

• Track program risks and action items to closure.
• Develop quality assurance strategies for change management.
• Conduct quality audits of change management processes.

Skills

Analytical skills

Problem-solving skills

Service Management workflows knowledge

Communication skills

Interpersonal skills

Attention to detail

Project management

Education

Bachelor's degree in Computer Science or Information Technology

Tools

ServiceNow

ITIL certification

Job description

A leading IT services provider in Sterling, VA is seeking a Change Management Quality Assurance Analyst. This mid-senior-level role involves ensuring quality standards in organizational change processes. The ideal candidate will have a strong background in change management, analytical skills, and experience with ServiceNow. Responsibilities include tracking program risks, conducting quality audits, and supporting project teams. The position offers a competitive salary range of $86,600 - $181,800, along with robust benefits and flexible time off.