Remote Change Management, Adoption & Training Lead

Humane World for Animals: Apply; United States; Remote; USD 71,000 - 107,000; Full time

Job summary

Humane World for Animals is seeking a Program Manager, Change Management, Adoption and Training for the Technology and Information Solutions department. The role leads change management and technology adoption initiatives, develops training for new technologies, and creates resources to enable staff to use technology effectively.

The position is based in the United States, with remote eligibility, and requires collaboration with technology and functional teams to maximize the value of

Qualifications

• Bachelor's degree or equivalent experience in a related field.
• At least 5 years leading organizational change management or technology adoption initiatives.
• Change management certification (Prosci or CCMP) strongly preferred.
• Knowledge of change management principles, methodologies and best practices.
• Experience with stakeholder engagement and communication strategies.
• Experience with instructional design principles.
• Experience delivering remote and in-person training.
• Experience using learning, collaboration, communication, instructional design and analytics tools.

Responsibilities

• Leads organizational change management and technology adoption efforts.
• Develops and delivers training for technology needs and process changes.
• Creates and curates learning resources and user guides.
• Monitors adoption, proficiency, feedback, and support trends.
• Develops communication strategies and stakeholder engagement plans.
• Assesses readiness and addresses gaps for successful adoption.
• Translates technical changes into clear employee impacts for stakeholders.
• Performs other duties as assigned.

Skills

Change management

Training development

Stakeholder engagement

Communication skills

Multitasking

Independent & team work

Attention to detail

Education

Bachelor's degree in Organizational Development, Instructional Design, Information Systems, Training, or related field

Tools

Learning tools

Collaboration tools

Communication tools

Instructional design tools

Analytics tools

Job description

Humane World for Animals is seeking a Program Manager, Change Management, Adoption and Training for the Technology and Information Solutions department. The role leads change management and technology adoption initiatives, develops training for new technologies, and creates resources to enable staff to use technology effectively.

The position is based in the United States, with remote eligibility, and requires collaboration with technology and functional teams to maximize the value of