Remote Case Update Specialist (Part-Time)

HRS Talent Solutions; Tampa (FL); Remote; USD 38,000 - 41,000; Part time

Job summary

HRS Talent Solutions is seeking a Customer Service Case Updates Associate for a remote, part-time position. You will review open cases, provide accurate progress messages, and keep case records current to ensure smooth handoffs between customer service and office administration.

Your role emphasizes honest, timely updates and adherence to internal guidelines when communicating with customers. Previous customer service or office administration experience is helpful but not essential, and full

Qualifications

• Remote work is available; part-time schedule preferred.

Responsibilities

• Review open cases awaiting specialist input and provide accurate progress messages.
• Record updates with due dates and confirm when a case is ready for the next step.
• Communicate clearly and avoid making unwarranted commitments to customers.

Job description

HRS Talent Solutions is seeking a Customer Service Case Updates Associate for a remote, part-time position. You will review open cases, provide accurate progress messages, and keep case records current to ensure smooth handoffs between customer service and office administration.

Your role emphasizes honest, timely updates and adherence to internal guidelines when communicating with customers. Previous customer service or office administration experience is helpful but not essential, and full