Remote Case Manager Assistant — Personal Injury Firm

HireHawk Inc.; Los Angeles (CA); Hybrid; USD 10,000 - 13,000; Full time

Job summary

HireHawk Inc. is seeking a dedicated remote assistant to support a Los Angeles–based plaintiff personal injury case manager. You will handle scheduling, calendar management, and essential file work, enabling the case manager to focus on strategy and client care.

Ideal candidates have 2+ years supporting US personal injury case managers, strong English communication skills, and a reliable work setup in Pacific Time. This full-time contractor role offers steady remote work with US clients.

Qualifications

• At least 2 years supporting case managers at a US personal injury law firm.
• Hands-on experience scheduling medical appointments and requesting medical records and bills.
• Strong written and spoken English.
• Organized and detail-oriented with reliable follow-through across many active cases.
• Proficient with Microsoft Office or Google Workspace and a legal case management platform.
• Full-time availability during US Pacific business hours, with reliable internet and a dedicated workspace.

Responsibilities

• Schedule client medical appointments and keep treatment calendars up to date.
• Request medical records and bills, and follow up with providers until they arrive.
• Keep case files organized and current in the firm's case management software.
• Track deadlines and outstanding items, and flag anything at risk to the case manager.
• Communicate with clients, medical providers and insurance representatives to collect missing information.
• Prepare correspondence, forms and simple status updates.
• Protect client confidentiality at all times.

Skills

Case management support

Scheduling appointments

Medical records requests

Client communication

English proficiency

Organizational skills

Office software

Legal case mgmt

Tools

Microsoft Office

Google Workspace

Legal case management software

Job description

HireHawk Inc. is seeking a dedicated remote assistant to support a Los Angeles–based plaintiff personal injury case manager. You will handle scheduling, calendar management, and essential file work, enabling the case manager to focus on strategy and client care.

Ideal candidates have 2+ years supporting US personal injury case managers, strong English communication skills, and a reliable work setup in Pacific Time. This full-time contractor role offers steady remote work with US clients.