Remote Case Manager Assistant | Personal Injury

HireHawk Inc.; Los Angeles (CA); Hybrid; USD 10,000 - 13,000; Full time

Job summary

HireHawk connects skilled professionals with US companies for long-term remote roles and is seeking a dedicated assistant to support a case manager in a Los Angeles plaintiff personal injury firm. You will handle scheduling, follow-ups and file work to keep cases moving, under the case manager’s guidance.

The role requires 2+ years supporting case managers at a US law firm, strong English, and careful organization. This is a full-time remote position aligned with US Pacific Time.

Qualifications

• Must have 2+ years supporting case managers at a US personal injury law firm.
• Experience scheduling medical appointments and requesting medical records/bills.
• Strong written and spoken English.
• Organized and detail-oriented with reliable follow-through across multiple active cases.

Responsibilities

• Schedule client medical appointments and maintain treatment calendars.
• Request medical records and bills; follow up with providers until arrival.
• Keep case files organized and current in the firm’s case management software.
• Track deadlines and flag items at risk to the case manager.
• Communicate with clients, medical providers and insurance representatives to collect missing information.
• Prepare correspondence, forms and simple status updates.
• Protect client confidentiality at all times.

Skills

Scheduling appointments

Medical records requests

Client communication

Organization & attention to detail

Office software proficiency

Tools

Microsoft Office

Google Workspace

Legal case management platform

Job description

HireHawk connects skilled professionals with US companies for long-term remote roles and is seeking a dedicated assistant to support a case manager in a Los Angeles plaintiff personal injury firm. You will handle scheduling, follow-ups and file work to keep cases moving, under the case manager’s guidance.

The role requires 2+ years supporting case managers at a US law firm, strong English, and careful organization. This is a full-time remote position aligned with US Pacific Time.