Remote Career Coach & Job Seeker Support

Southwest-Key-Programs; Brownsville (TX); Hybrid; USD 32,000 - 42,000; Full time

Job summary

Southwest-Key-Programs in Brownsville, TX seeks a Career Support Specialist to help register job seekers in reception and assist in the resource room with employment needs. You will administer assessments, support center orientations, and connect customers with career services, including co-enrollments in programs.

Remote work is possible as needed. Requirements include a High School Diploma or equivalent, 2+ years of admin/clerical experience, strong MS Office skills, and excellent

Qualifications

• Two or more years of administrative/clerical experience.
• High School Diploma or equivalent.
• Strong MS Office skills and excellent verbal and written communication.
• Bilingual English/Spanish preferred.

Responsibilities

• Assist job seekers in developing WIT applications for employment.
• Review WIT applications for completeness and quality.
• Refer and guide applicants to suitable employment.
• Maintain customer data and documentation in WIT.
• Provide employment counseling to applicants with placement challenges.
• Interview clients using assessment tools to explore career opportunities.
• Research and disseminate labor market information.
• Assist with delivery of center orientations.
• Provide backup coverage for the Front Desk Receptionist.
• Monitor center customer flow and assist visitors as needed.

Skills

Administrative support

Customer service

MS Office

Verbal communication

Written communication

Bilingual English/Spanish

Education

High School Diploma or equivalent

Tools

WIT software

TWIST software

Job description

Southwest-Key-Programs in Brownsville, TX seeks a Career Support Specialist to help register job seekers in reception and assist in the resource room with employment needs. You will administer assessments, support center orientations, and connect customers with career services, including co-enrollments in programs.

Remote work is possible as needed. Requirements include a High School Diploma or equivalent, 2+ years of admin/clerical experience, strong MS Office skills, and excellent