Career Support & Job-Placement Specialist (Remote)

Southwest Key Programs; Orange (TX); On-site; USD 33,000 - 45,000; Full time

Job summary

Southwest Key Programs is seeking a Career Support Specialist to help job seekers register in WorkInTexas and access the center's employment services. You will guide applicants through WIT applications, provide counseling, and coordinate center orientations with a strong focus on customer service.

This role requires solid administrative skills, proficiency with MS Office, and the ability to work collaboratively with clients and staff.

Qualifications

• High School Diploma or equivalent required.
• At least two years of administrative/clerical experience.
• Proficient with MS Office suite and data entry.
• Excellent verbal and written communication and customer service skills.
• Preferred: experience with WIT/TWIST and bilingual English/Spanish.

Responsibilities

• Assist job seekers in developing WIT work applications.
• Review WIT applications for completeness and quality.
• Refer and guide applicants to suitable employment.
• Maintain customer data and documentation in WIT.
• Provide employment counseling and coordinate center orientations.
• Support front desk and monitor visitor flow.

Skills

Verbal communication

Written communication

Customer service

Administrative support

Education

High School Diploma or equivalent

Tools

MS Office

WIT

TWIST

Job description

Southwest Key Programs is seeking a Career Support Specialist to help job seekers register in WorkInTexas and access the center's employment services. You will guide applicants through WIT applications, provide counseling, and coordinate center orientations with a strong focus on customer service.

This role requires solid administrative skills, proficiency with MS Office, and the ability to work collaboratively with clients and staff.