Remote Care Partnerships & Growth Associate

Thriveworks; Arizona; Remote; USD 80,000 - 120,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

401K match

Paid time off

Holidays

Disability insurance

Professional development

Job summary

Thriveworks is seeking a Care Partnerships Associate to expand access to behavioral healthcare by building and strengthening relationships with healthcare organizations and referral partners. This externally facing role combines business development, relationship management, and territory strategy, with a focus on developing referral opportunities and driving measurable growth.

The ideal candidate is proactive, data-driven, and comfortable managing relationships from initial outreach through

Qualifications

• 2–5 years of experience in business development, healthcare outreach, sales, account management, provider relations, or a related field.
• Strong communication, relationship-building, and problem-solving skills.
• Confidence with outbound outreach and developing new relationships.
• Ability to manage multiple accounts and prioritize opportunities independently.
• Comfort using data and performance metrics to drive decisions.
• CRM experience; Salesforce strongly preferred.
• Strong ownership, organization, and follow-through.
• Ability to thrive in a fast-paced, growth-oriented environment.
• Bachelor’s degree in Business, Healthcare, Marketing, Communications, or a related field preferred.

Responsibilities

• Grow Referral Partnerships: Manage portfolio of healthcare partners to increase referrals and new client visits.
• Develop strategies to grow existing partnerships and build new referral relationships.
• Identify high-potential providers, practices, specialties, and healthcare organizations within assigned markets.
• Use referral and account data to prioritize outreach, identify opportunities, and re-engage declining or inactive partners.
• Build Healthcare Relationships: Develop relationships with physicians, APPs, practice managers, referral coordinators, care managers, social workers, and other stakeholders.
• Conduct proactive outreach through phone, email, virtual meetings, and in-person engagement when appropriate.
• Educate partners on Thriveworks services, referral pathways, availability, locations, specialties, and accepted insurance.
• Serve as a trusted point of contact and build relationships across multiple levels of strategic accounts.
• Improve the Referral Experience: Help partners navigate the Thriveworks referral process and remove barriers to patient access.
• Promote adoption of referral tools, including the Patient Referral Dashboard.
• Identify recurring partner needs and collaborate internally to improve the referral experience.
• Develop Your Territory: Research healthcare markets and identify new partnership opportunities.
• Build relationships with health systems, physician groups, primary care, OB/GYN, specialty practices, urgent care, and other referral sources.
• Prioritize accounts based on referral potential, performance, and strategic value.
• Use Data to Drive Performance: Maintain accurate account and activity information in Salesforce.
• Use CRM, dashboards, and referral data to evaluate performance and prioritize opportunities.
• Maintain strong follow-through on partner commitments, meetings, and growth opportunities.
• Collaborate Across Thriveworks: Partner with Growth, Marketing, Clinical Operations, Analytics, Patient Access, Billing, and other teams to address partner needs and support growth.
• Connect partners with the appropriate internal resources when issues fall outside the scope of Care Partnerships.

Skills

Business development

Healthcare outreach

Sales

Account management

Provider relations

Communication

CRM (Salesforce)

Organization

Outbound outreach

Education

Bachelor’s degree

Tools

Salesforce

Job description

Thriveworks is seeking a Care Partnerships Associate to expand access to behavioral healthcare by building and strengthening relationships with healthcare organizations and referral partners. This externally facing role combines business development, relationship management, and territory strategy, with a focus on developing referral opportunities and driving measurable growth.

The ideal candidate is proactive, data-driven, and comfortable managing relationships from initial outreach through